Overview
CTM Capturing The
Moments Ltd. Hereinafter
known, as (CTM) carry a
Two Million Pounds
Public Liability
insurance.
A deposit of £100 of the
total gross amount is
required upon return of
the booking form (non
refundable subject to
Paragraph 3.c). Failure
to include the deposit
will not secure your
booking and may be
booked by other parties.
A date may only be
considered reserved once
a completed booking form
has been received and
funds cleared. The full
balance is payable 21
days prior to the date
of your wedding.
The Customer(s) may cancel this contract at any time by giving written
notice to CTM subject to
Paragraph (3. b/c/d) Any
variations in the times,
dates, or to the planned
event that may impact
the contract should be
communicated to CTM as
soon as possible.
The Customer(s) must
obtain permission to
film the Marriage
Service and the
Customer(s) is also
responsible for any fees
levied at the various
locations. CTM will
build your film around
any special requests
made within this
contract. Artistic
interpretation cannot be
guaranteed but every
attempt will be made to
comply with the
Customer(s) wishes. Any
final editing decisions
are of the sole
discretion of the CTM
editor
As part of this wedding
package CTM supply both
music Copyright licenses
as required by law.
If the Customer(s)
submits any media to CTM
for inclusion in the
film, Copyright
clearance is the
responsibility of the
Customer(s) other than
music covered in
Paragraph (e).
Completion is usually 28
days from the date of
the event (not including
any bank holidays).
Subject to Paragraphs
(5.h.1 and 5.h.2).
DVD's are produced on
high quality DVD-R stock
unless the Customer(s)
specifically requests
DVD+R or has purchased
HD authoring upon which
the customer will be
provided with a BLU-RAY
disc and a copy on dvd.
Please read our notes on
replication, duplication
and how to look after
your DVD and CD.
Full Terms
and Conditions
1. General
information
CTM will provide
services to the
Customer(s), providing
the Customer(s) have/has
assessed all the risks
that may occur. CTM
carry Two Million Pounds
Public Liability
insurance, indemnity
insurance .
2.Booking and
payment
a. A deposit of £100 of
the total gross amount
is required upon return
of this booking form
(non refundable subject
to Paragraph 3.c).
Failure to include the
deposit will not secure
your booking and may be
booked by other parties.
b. A date may only be
considered reserved once
a completed booking form
has been received and
funds cleared. Until
that point dates cannot
be guaranteed. If a date
is no longer available
any deposit received
will be returned to the
sender with no further
liability on either
party.
c. The full balance is
payable 21 days prior to
the date of your
wedding. In cases where
a booking has been
within the 21-day
period, the full (non
refundable) balance is
payable upon return of
this booking form.
Failure to pay the final
balance within this
period will cancel your
booking and the full
contract price agreed
will become chargeable.
d. *A day is normally
8hrs. Any time past 8hrs
in which a production
runs may be chargeable
depending upon your
packaged purchased.
e. All prices include
travel within a 20mile
radius from our offices
on the Wirral (CH62
5JT). Any mileage beyond
will be charged at £0.58
per mile. Mileage is
calculated from Postcode
to Postcode using AA
Route Finder.
f. Depending on the
circumstances there may
be additional charges
and the Customer(s) will
be advised before any
variation to the
contract is agreed or
accepted.
3.Cancellations
a. Weddings sometimes
need to be cancelled. We
strongly recommend that
all couples take out
comprehensive wedding
insurance to protect
themselves from costs if
they need to cancel.
b. The Customer(s) may
cancel this contract at
any time by giving
written notice to CTM in
accordance with clause
3d.
c. Refunds of the
deposit are only
available if it is
requested in writing and
sent by recorded
delivery within seven
days of booking only.
d. Cancellation charges
are as follows;
1. More than ninety days
prior to the date =
deposit only.
2. Ninety days to thirty
days prior to the date =
deposit plus half the
remaining cost.
3. Less than thirty days
prior to the date = full
amount.
4. Filming the
day
a. Any variations in the
times, dates, or to the
planned event that may
impact on the contract
should be communicated
to CTM as soon as
possible.
b. The Customer(s) must
obtain permission to
film the Marriage
Service and the
Customer(s) is also
responsible for any fees
levied at the various
locations.
c. The Customer(s) must
also seek permission
from any other venue
where filming will be
required.
d. Arrangements should
be made for all venues
to be accessible by CTM
at least one hour before
the time of each event;
this is to be arranged
by the Customer(s).
e. We aim to be discreet
whilst filming but in
low light conditions
additional
camera-mounted or free
standing lighting may be
required.
f. Coverage will be as
the cameraman's
professional expertise
determines and no one
scene will be determined
more important than
another. While every
effort will be made to
get the best position
for the camera(s) to
film the event this may
not always be possible
if restrictions are
imposed upon us on the
day,
g. We use broadcast
quality well maintained
equipment, however we
will not be liable for
any Radio Signal losses,
Battery failures,
equipment failure and or
material defects, which
are beyond our control.
In the unlikely event of
a total video failure
our liabilities are
limited to a refund of
all monies paid by the
Client(s).
h. Every effort is made
to ensure perfectly
colour and lighting
reproduction, but
certain conditions may
not be accurate such as
mixed indoor and
external lighting, hard
shadows, and low
lighting conditions.
With these factors
beyond our control, we
will endeavor to produce
the best pictures
possible.
i. If the camera
operator is to film for
longer than 4 hours then
some form of refreshment
must be provided at the clients expense.
5. The Edit
a. CTM will endeavour to
build your film around
any special requests
made within this
contract, but such
requests are not binding
instructions. Artistic
interpretation cannot be
guaranteed but every
attempt will be made to
comply with the
Customer(s) wishes. CTM
will not be held
responsible for scenes
not included due to
inclement weather or
other conditions outside
of CTM control.
b. Any final editing
decisions are of the
sole discretion of the
CTM editor
c. Any changes requested
on the final copy once
sent out will be subject
to a further charge.
d. Additional extras
will be supplied at
current retail costs.
e. To comply with
Copyright law, if a
choir or musician
performs any music live,
then a licence needs to
be obtained from the
Composer and Publisher
of the music
(Legislation Copyright
Designs and Patents Act
1988 Part II, s.181 et).
Composers and Publishers
are represented in the
UK and Ireland by MCPS.
If the music is being
played from a CD, record
or any other recording,
a second licence needs
to be obtained from the
Record Company. The
Record Companies are
represented in the UK
and Ireland by PPL. CTM
supply both licences in
Paragraph (5.e) as part
of this wedding package
and this should be
communicated to your
ceremony organiser.
f. Any loss or damage of
material or software
(i.e. video and/or audio
supplied by the
Customer(s) is limited
to the cost of the media
alone. No consequential
loss is accepted by CTM.
g. If a Customer(s)
submits any media to CTM
for inclusion in the
film, Copyright
clearance is the
responsibility of the
Customer(s) other than
music covered in
Paragraph (e)
h. Completion is usually
within 28 days from the
date of the event (not
including any bank
holidays). Subject to
Paragraphs (5.h.1 and
5.h.2) .1. The
Customer(s) supplies CTM
all items required to
complete the video
before the event date.
2. If after 6 months
from the date of the
event, the items and, or
information required to
finish the video is not
forthcoming, then the
service will have
expired and an
additional fee will be
made for any subsequent
editing.
i. DVD's are produced on
high quality DVD-R stock
unless the Customer(s)
specifically requests
DVD+R.
j. Please read our notes
(on request)
on how to look after
your DVD
6. Acceptance of
Goods.
a. The Customer(s) shall
within fourteen days
from the delivery of
goods give written
notice to the Company of
any respect in which it
is alleged that the
Goods do not comply with
the Contract. Subject to
any such notice, the
goods will be deemed to
comply with the Contract
in all respects.
7. Additional
a. We keep a master copy
of your film in our
archives for up to three
years. You may order
additional copies within
this period as required.
If you wish to order
additional copies after
three years we cannot
guarantee that the
master will be
available.
b. The prices within
this contract are
current at the time of
viewing. CTM reserves
the right to change and
amend this contract
without notice at which
point prices may change.
c. CTM retain Copyright
of the goods produced
from this contract and
are protected by the
Copyright and Design act
1988.
d. The Customer(s)
hereby allows CTM to
display any media
included in this
contract in any form.
e. These conditions do
not affect the statutory
rights as a consumer as
defined by the Unfair
Contract Terms act 1977
or any statutory
amendments of that act.
7. Special
Offers
a. Only one special
offer can be used at any
one time.
b. Special offer2010 -
Book with us in 2010 for any
future
wedding on a Favours or
Bouquet package and we
will upgrade you to the
next package for free.
Offer ends 31st December
2010. Booking form and
deposit must be received
by 31st December 2010 for
offer to apply. Not
available with any other
offer or discount.
8. Honeymoon
Camcorder Hire
a. We will provide a
mini dv camcorder for
your use whilst you are
on honeymoon. We are
hiring the camcorder to
you with the cost
included in the package
price. We may require an
additional £100 deposit
for the camera on top of
the package price. This
will be refunded to you
on the safe return of
our camcorder in good
working order. Any
damage to the camcorder
will be deducted from
the deposit upon us
receiving a quote for
any damage incurred by
yourself. Loss or theft
will incur a loss of
your deposit. We
recommend taking out a
suitable insurance
policy to cover the
camcorder whilst abroad
- this may be included
in you travel insurance.
It is your
responsibility to ensure
you have adequate
insurance. -
b. Hiring of the
camcorder is subject to
availability. You must
provide us with the date
of your honeymoon upon
booking this element.
You may add this option
at any time for £200.
c. We will edit the
footage from the
camcorder onto your
final DVD. This may mean
that the editing process
could be delayed if you
do not return the
camcorder immediately.
We expect the camcorder
to be returned no later
than 2 days upon your
return from honeymoon.
